OFFTEC Palestine provides Customer Experience Management solutions, which include Self Service Kiosks. This system provides an alternative channel to-face-to interaction with customers as there is no need for customers to come to get their services, they can get services by themselves without any help from a help desk employee.

OFFTEC Palestine also provides Queuing Management Systems and Solutions to organize the client’s movement with a transparent and rationalized customer management. The automation of queue management creates a win-win situation by delivering time and cost benefits to both parties.