Amman, June 2022: OFFTEC, part of the OFFTEC Holding Group of companies, has been selected by the Housing Bank for Trade and Finance to provide three specialized chambers for the automated safe deposit lockers manufactured by the leading Swedish company, Gunnebo. The project was implemented in the bank’s digital self-service branch (ISKAN Engage) in the new HQ building in Shmeisani, as well as in the newest “Edge” Services branch in Um Uthaina. The project is aimed at taking clients’ self-service experience to the highest level.
This new safe deposit system operates in an automated and interactive manner between clients and their safe deposit boxes. The system is fully automated, relying on robotic technology, and does not require any intervention from the bank service employees.
Automated safe deposit lockers provide a high level of security for the bank and its clients. The lockers are installed inside a fortified room with a fortified door, both with anti-theft engineering according to the highest European standards. Moreover, the system follows the principle of self-service and, as such, it is flexible and accessible at any time and on any day of the week. Clients are able to retrieve their valuables at any time without any need for intervention by the bank’s employees or for undertaking special measures. The system guarantees comprehensive security measures, which provides full protection for the clients’ stored possessions.
Commenting on this endeavor, Ma’en Wahbeh, Head of Housing Bank’s Digital Hub, said: “Providing automated safe deposit lockers in a modern and innovative manner enables clients to access their valuables by themselves at any time with ease and privacy. This translates the Housing Bank’s strategy of providing the latest and most innovative technology solutions to its clients to fulfill their daily needs and to raise the efficiency level of the bank’s daily operations.”
Wahbeh reaffirmed the Housing Bank's ongoing efforts to provide excellent services with the highest levels of quality and security to its clients.
Engineer Mazen Hazboun, OFFTEC’s Division Manager for the Office and Banking Solutions, said: “Imagine you are on an official day off in the middle of the night dealing with a machine that is similar to an ATM but designed for keeping and retrieving your important documents and personal valuables, as opposed to depositing and withdrawing cash! Yes. This robotic technology is now available at the Housing Bank and accessible to its clients who seek more flexibility and freedom in banking transactions, including safe deposit boxes. We are proud to be dealing with a leading banking institution like the Housing Bank and we are pleased to provide the bank with three of these locker systems following the success of the pilot project. It has proven to be a strategic and effective on the highest of levels.”
This highly technology sophisticated robotic solution has strengthened OFFTEC’s presence in the local banking sector and identified it as a reliable and trustworthy supplier for one of the most sensitive sectors in the world. Today, automated safe deposit lockers are available in 14 different locations in Amman. OFFTEC continues its efforts to provide modern security solutions capable of handling challenges and providing the highest levels of protection for all its clients in the various sectors. The long-term partnerships that OFFTEC establishes with leading and prominent entities in global markets, including Gunnebo, is evidence of its constant endeavors and solid experience in its field.
Established in 1910, OFFTEC has today become the leading provider of innovative business and technology solutions, combining unparalleled experience and comprehensive capabilities in the areas of Banking Technologies, Office Technologies and Furniture, IT and Physical Security, IT Infrastructure, Plastic Card Technologies, and Software Solutions. In addition to its Jordan-based branch, OFFTEC operates out of Palestine, Sudan, and Iraq, where it is also considered an industry pioneer. With a century of experience in the market, a highly qualified workforce, and partnerships with a long list of the world’s market leaders and best-in-class providers, OFFTEC has built a large customer base spanning all industries including banks, private sector companies, governmental agencies and educational institutions, among others.
OFFTEC is a subsidiary of OFFTEC Holding Group PLC (OHG), a public shareholding company listed on the Amman Stock Exchange as (OFTC) with a total capital of JOD 39.6 million. OHG is a regional provider of innovative technology and loyalty services and solutions designed to create sustainable value to customers and partners alike.